General conditions of use and legal notices

Presentation of the Website

Publication manager: Mrs. Ségolène DECHAUX

Accommodation:

Shopify International Limited
2nd Floor, 1-2 Victoria Buildings
Haddington Road
Dublin 4, D04 XN32, Ireland
VAT IE3347697KH

Purpose: The purpose of the website www.maisonboinet.fr (hereinafter referred to as the Site) is to allow the User to contact, obtain information and acquire the products offered for sale by the company BOINET SAS, a simplified joint-stock company with a capital of 1,409,500 euros, whose registered office is located at 29, rue Velpeau in CHATEAU-RENAULT (37110), registered with the Trade and Companies Register of TOURS under identification number 483 880 456 | Telephone: +33 (0)2 47 298 660 | Email: eboutique@maisonboinet.fr | Intracomm. VAT no. FR05483880456 (Hereinafter MAISON BOINET).

Acceptance of the T&Cs

Use of the Site implies full and complete acceptance of these general conditions of use (hereinafter the T&Cs), in particular with regard to the collection and use of your personal data, as well as the use of cookies.

If you fail to comply with these obligations, MAISON BOINET reserves the right to immediately prohibit and block your access to the Site, without payment of damages.

In doing so, you agree in particular to:

 Do not use the Site for illegal purposes or to infringe the rights of MAISON BOINET or a third party;

 Not to disrupt access to the Site;

These T&Cs may be modified or supplemented at any time; the user is therefore invited to consult them regularly.

The fact that MAISON BOINET does not assert or require the execution of any right or stipulation of these General Terms and Conditions of the Site cannot be interpreted as a waiver of this right or stipulation.

If any of the provisions of these Terms and Conditions are declared null and void by decision of a competent court, the parties agree that this invalidation will not result in the nullity of the other provisions of these Terms and Conditions.

The titles of the articles in these T&Cs are purely indicative and have no legal or contractual effect.

Intellectual property

The copyright and intellectual property rights of the Site, as well as all content, remain the property of MAISON BOINET, unless they are identified as belonging to third parties.

The brands, logos, signs and all content of the Site (texts, images, sound, etc.) are protected by the Intellectual Property Code and more specifically by copyright and trademark law.

You are not granted any right or license to use any trademark and you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the content of the Site and/or the products and services offered on the Site in whole or in part.

Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the Site, whatever the means or process used, is prohibited.

Any unauthorized use of the Site or any of the elements it contains will be considered as an infringement and will be subject to legal action.

Links to Third Party Sites

Hypertext links may be present on the Site.

The User is informed that by clicking on these links, he will leave the Site and that these T&Cs immediately cease to apply.

MAISON BOINET has no control over the web pages to which these links lead and cannot, under any circumstances, be held responsible for their content.

Responsibility

Any use of the Site is at the user's sole risk.

This Site is distributed as is and subject to availability. MAISON BOINET offers no guarantee or assurance that the Site will never be interrupted, always accessible, or contain no errors.

The user will be solely responsible for any damage to his computer system or loss of data resulting from the use of the Site.

The Site cannot be held responsible for any viruses that may infect the user's computer or any computer equipment, following use of, access to, or downloading from this Site.

The Site cannot be held liable in the event of force majeure or the unforeseeable and insurmountable act of a third party.

Although MAISON BOINET strives to ensure that the information contained on the Site is correct when it is put online, MAISON BOINET cannot be held responsible for any errors, omissions or information that is incomplete, imprecise or has become obsolete.

Privacy Policy

Data controller

BOINET SAS, a simplified joint-stock company with a capital of 1,409,500 euros, whose registered office is located at 29, rue Velpeau in CHATEAU-RENAULT (37110), registered with the TOURS Trade and Companies Register under identification number 483 880 456 | Telephone: +33 (0)2 47 298 660 | Email: eboutique@maisonboinet.fr | Intracomm. VAT no. FR05483880456 is the controller of the personal data or personal data concerning you, collected and processed via the Site.

When you provide us with personal data or when we collect personal data about you, we undertake to use it in accordance with this Policy.

As the controller of the data it collects, MAISON BOINET undertakes to comply with the legal and regulatory provisions in force, and in particular Law No. 78-17 of January 6, 1978 relating to information technology, files and freedoms and Regulation (EU) No. 2016/679 of the European Parliament and of the Council of April 27, 2016 relating to the protection of individuals with regard to the processing of personal data and the free movement of such data or General Data Protection Regulation (GDPR).

Personal data collected

We collect and process different categories of personal data or “personal data” in connection with the Site.

By personal data, we mean not only data that identifies you directly, but also data that does so indirectly.

The categories of personal data that we collect in connection with our services and the use of our Site and our mobile applications include the following:

 Your identification data: last name, first name, email address, telephone number, postal address, account ID, gender;

 Payment data: account numbers, card numbers, payment method;

 Financial data: your invoices;

 Customer relationship tracking data: order history, email exchanges and complaints, newsletter subscriptions

 Data relating to browsing on our Website;

 Data concerning our satisfaction surveys or from your interactions on our dedicated pages on social media;

 Voice, audiovisual and electronic data: recordings of your communications by email, chat or telephone with our customer service;

 Data related to cookies and other similar technologies.

We collect most of your personal data directly from you.

Purposes of processing

Legal basis for processing

Creating and managing your customer account

This processing is based on the acceptance of the general conditions of use of our Website.

Preparation of quotes (pre-contractual measures),

Execution of the order (execution of the contract),

Billing (execution of the contract),

Possible after-sales service processing (execution of the contract),

Implementation of legal and commercial guarantees (execution of the contract).

These treatments are necessary for the execution of the service supply contract that you subscribe to with us.

The fight against bank card fraud

This processing is based on our legitimate interest in protecting ourselves against bank card fraud.

Conducting satisfaction surveys to improve your experience with our products and services

This processing is based on our legitimate interest in having a better understanding of our customers' needs and in improving our services and customer service.

Carrying out business prospecting and marketing activities, including:

(i) sending emails and SMS notifications regarding special offers and promotions

(ii) recording your order history to suggest our products and services to you when you are looking for new bookings or to send you special offers and benefits

(iii) the management and updating of our prospect databases

Commercial prospecting activities (i to ii) are subject to your consent.

Sending these messages will be based on our legitimate interest in communicating about our products and services.

The processing activities included in category (iii) are based on our legitimate interest in managing our prospect database.

The management and updating of a list of customers presenting certain contractual risks, with regard to payment incidents resulting in legal proceedings.

This processing is based on our legitimate interest, in particular our interest in asserting our own rights, preventing risks and fraud linked to the execution of your contract.

Analysis of browsing data on our website and mobile applications

This processing is based on our legitimate interest in improving our products and services.

Recipients of your personal data

Where applicable, your personal data may be communicated:

 To our employees, our representatives and authorized intermediaries (in particular logistics, transport and delivery services);

 To our subcontractors;

 To advertising agencies, marketing agencies, social media and digital agencies to help us carry out advertising, marketing and sales campaigns and analyze their effectiveness;

 To our partners, in particular to provide you with commercial advantages.

The data will be hosted exclusively in a country recognized by the European Commission as offering a sufficient level of protection.

They may also be communicated, transferred or exchanged with commercial partner companies or with Subcontractors of the Service Provider, which may be located outside the European Union.

If they are located in a country which has not been recognized as providing an adequate level of protection, the Provider will first require them to comply with its security requirements.

Duration of storage of your personal data

Your personal data is kept for different periods of time, depending on the purposes of the processing concerned:

Purposes of processing

Data retention periods

Creating and managing your customer account

For the duration of the commercial relationship and 5 years after the end of the commercial relationship.

Preparation of quotes (pre-contractual measures),

Request for financial assistance (pre-contractual measures)

Execution of the order (execution of the contract),

Billing (execution of the contract),

Possible after-sales service processing (execution of the contract),

Implementation of legal and commercial guarantees (execution of the contract).

For the duration of the commercial relationship and 10 years after the end of the commercial relationship, due to liability periods that may be applicable.

The fight against bank card fraud

13 months from actual payment

Carrying out satisfaction surveys

3 years from our last contact

Carrying out business prospecting and marketing activities

3 years from the end of your business relationship with us or prospect

Managing and updating a list of clients presenting certain contractual risks

5 years from the last order

Analysis of browsing data on our website and mobile applications

See the cookie policy

At the end of these periods, the data will be destroyed or anonymized.

Right of access, rectification and opposition

In accordance with current European regulations, the User of the Site has the following rights:

 Right of access and rectification, updating and completeness of User data;

 Right to lock or erase the User's personal data when it is inaccurate, incomplete, ambiguous, out of date, or whose collection, use, communication or storage is prohibited;

 Right to withdraw consent at any time;

 Right to limit the processing of User data;

 Right to object to the processing of User data;

 Right to the portability of data that the User has provided, when this data is subject to automated processing based on their consent or on a contract;

 Right to define the fate of the User's data after his death and to choose to whom MAISON BOINET must communicate (or not) his data to a third party that he will have previously designated. As soon as MAISON BOINET becomes aware of the death of a User and in the absence of instructions from him, MAISON BOINET undertakes to destroy his data, unless their conservation proves necessary for evidentiary purposes or to meet a legal obligation.

If the User wishes to know how his Personal Data is used, rectify it or wishes to oppose its processing, the User can contact: Société BOINET SAS - 29, rue Velpeau 37110 CHATEAU-RENAULT | Email: eboutique@maisonboinet.fr.

In this case, the User must indicate the Personal Data that he would like MAISON BOINET to correct, update or delete, by identifying himself precisely with a copy of an identity document (identity card or passport).

Requests for deletion of Personal Data will be subject to the obligations imposed on MAISON BOINET by law, in particular with regard to the retention or archiving of documents.

Finally, the User of the Site may file a complaint with the supervisory authorities, and in particular the CNIL (https://www.cnil.fr/fr/plaintes).

Security

To ensure the security and confidentiality of Personal Data, MAISON BOINET uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords.

When processing Personal Data, MAISON BOINET takes all reasonable measures to protect it against loss, misuse, unauthorized access, disclosure, alteration or destruction.

All transactions made through our Site with your bank card are carried out using secure technologies provided by our banking partners.

Cookie Policy

This full Cookie Policy should be read in conjunction with the Privacy Policy.

Definition

Cookies are files, containing a series of information, generally small in size and identified by a name, which can be transmitted to the User's browser by a Website to which he connects. The browser will store them for a certain period of time, and will send them back to the visited server each time he reconnects.

There are different types of cookies:

 Session cookies which disappear as soon as the User leaves the Site;

 Permanent cookies that remain on the User's terminal until their lifespan expires or until they are deleted by the User via the functionalities of the internet browser used.

The User is informed that during his visits to the Site, cookies may be installed on the equipment used (computer, smartphone, tablet).

Cookies do not in any way risk damaging the User's terminal.

Only the Website can read or modify the information contained therein.

Purposes

We use different types of cookies for the following purposes:

 Necessary (To allow the Site to function properly);

 Statistics (Measure the volume of the Site's audience, anonymously; Analyze your browsing habits; Identify Site malfunctions (bugs)).

Duration

We use the following types of cookies:

 Persistent cookies are cookies that are stored on your device from one visit to the next, until they expire or you request their deletion;

 Session cookies are cookies that are temporarily stored on your device and then automatically deleted.

Cookie management

You have data protection rights regarding the processing of your personal information, as set out above, including with regard to cookies.

You can consent to the use of cookies by clicking on the "Allow selected cookies" button, "refuse all" otherwise, or refuse all or part of them, in the window that will appear when you connect to the Site.

You can change your choices at any time by using the “cookies” link at the bottom of the page on the Site.

You can also manage your cookie settings in your web browser:

Google Chrome: https://support.google.com/chrome/answer/95647?hl=fr

Internet Explorer: https://support.microsoft.com/fr-fr/help/4027947/windows-delete-cookies

Mozilla Firefox: https://support.mozilla.org/fr/kb/activate-deactivate-cookies

Safari: https://support.apple.com/fr-fr/guide/safari/sfri11471/mac

Where applicable, MAISON BOINET declines all responsibility for the consequences linked to the degraded functioning of the Site and the services possibly offered by the Site resulting from (i) the refusal of Cookies by the User (ii) the impossibility for MAISON BOINET to record or consult the Cookies necessary for their functioning due to the choice of the User.

Cold calling

You can register for free on the BLOCTEL telephone canvassing opt-out list (www.bloctel.gouv.fr) so that you no longer receive telephone canvassing from a professional with whom you do not have an ongoing contractual relationship.

Any consumer can register for free on this list on the website https://www.bloctel.gouv.fr/

Applicable law

These T&Cs are governed by French law and are accessible on the Site.

If the User is not domiciled in France, French law is applicable in accordance with the provisions of Article 3 of Regulation (EC) No. 593/2008.