ARTICLE 1 - Scope of application

These general terms and conditions of sale (hereinafter the General Terms and Conditions of Sale or GTC) apply, without restriction or reservation to any purchase (hereinafter the Products) offered by the company BOINET SAS, a simplified joint-stock company with a capital of 1,409,500 euros, whose registered office is located at 29, rue Velpeau in CHATEAU-RENAULT (37110), registered with the Trade and Companies Register of TOURS under identification number 483 880 456 | Telephone: +33 (0)2 47 298 660 | Email: eboutique@maisonboinet.fr | Intracomm. VAT no. FR05483880456 (hereinafter MAISON BOINET) to customers (hereinafter the Customer(s)) on its website www.maisonboinet.fr (hereinafter referred to as the Website).

The Products are exclusively intended for sale to consumers, excluding any resellers or intermediaries acting on behalf of resellers. Consequently, the Customer declares that he is acting as an end consumer and consumer, and that he does not intend to resell, directly or indirectly, the Products for commercial purposes, this commitment constitutes an essential condition for MAISON BOINET.

These conditions apply to the exclusion of all other conditions, including those applicable to other marketing channels for the Products. They supplement the specific conditions of the Products, set out on the Website, before any transaction with the Customer.

These General Conditions are accessible at any time on the Website and will prevail, where applicable, over any other version or any other contradictory document.

The fact that a person places an order on the Website implies full acceptance and adherence to these General Conditions of Sale and an obligation to pay for the Products ordered, which is expressly acknowledged by the Customer.

The Client therefore waives, in particular, the right to invoke the unenforceability of these terms and conditions or to rely on any contradictory document.

These General Conditions may be subject to subsequent modifications; the version applicable to the Customer's purchase is that in force on the Website on the date the Order is placed.

ARTICLE 2 – Pre-contractual information

2.1. The Customer declares that he/she has read these General Conditions of Sale, has been able to download them on a durable medium and has accepted them by ticking the box provided for this purpose during the online ordering procedure and prior to validation of his/her Order.

2.2. The Customer also acknowledges having received, before placing his Order, in a clear and comprehensible manner, all the information listed in Article L. 221-5 of the Consumer Code and in particular the following information:
-The essential characteristics of the Products;
-The price of the Products and additional costs (delivery, for example);
-In the absence of immediate execution of the contract, the date or period by which the Company undertakes to supply the Products;
- Information relating to the identity of the Company, its postal, telephone and electronic contact details, and its activities, if they are not apparent from the context;
-Information relating to legal and contractual guarantees and their implementation procedures;
-The possibility of resorting to conventional mediation in the event of a dispute.
- Information relating to the right of withdrawal, termination terms and other important contractual conditions.
- Accepted payment methods.

Pre-contractual information is presented in French and is subject to confirmation at the latest at the time of validation of the Order by the Customer.

2.3. In accordance with the aforementioned provisions, but also with Article 1112-1 of the Civil Code, Articles L. 111-1 et seq. of the Consumer Code, the Customer acknowledges having received, prior to the Order, in a clear and comprehensible manner, all information considered decisive, in order to enable him to assess the conditions of his commitment.

The Customer therefore declares that his consent has been duly and fully informed so that he subscribes to the Products with full knowledge of the facts.

ARTICLE 3 – Orders

3.1. The information appearing on the Website and the commercial documentation of MAISON BOINET is given for information purposes only and may be revised at any time.

MAISON BOINET is entitled to make any modifications it deems useful.

MAISON BOINET will make its best efforts to ensure that the photographic representation of the Products themselves is accurate and, in any event, will inform the Customer of the essential characteristics of the Product, before validation of the Order.

However, the photographs and illustrations have no contractual value and therefore cannot engage the responsibility of MAISON BOINET.

The Products on the Website are offered subject to availability.

The Website does not allow for the placing of special orders, which consist in particular of the creation of a Product that does not exist or no longer exists in the MAISON BOINET collection, or the adaptation/modification of a Product from the MAISON BOINET collections. These General Terms and Conditions of Sale therefore do not apply to special orders.

However, these General Terms and Conditions of Sale will apply to any purchase of Personalized Products at the request of the Customer (hereinafter the Personalized Products). Personalization refers to the possibility for the customer to adapt or personalize certain Products from the MAISON BOINET collections.

The Products comply with the regulations in force in France relating to the safety and health of people, the fairness of commercial transactions and the protection of consumers at the time they are placed on the market (article L. 411-1 of the Consumer Code).

3.2. Any order placed on the Website constitutes the formation of a contract concluded remotely between the Customer and MAISON BOINET.

In accordance with the provisions of Article L. 213-1 of the Consumer Code, if the contract relates to a sum equal to or greater than €120, MAISON BOINET ensures that the document confirming this is kept for a period of 10 years and guarantees access to it at any time to the Customer if the latter requests it.

By accepting the General Conditions, the Customer acknowledges that they have the capacity required to enter into a contract and acquire the Products offered on the Website.

The Client declares that he/she has the capacity to contract under the conditions described below, i.e. to be an emancipated minor or to be of legal age and not to be protected within the meaning of article 488 of the Civil Code.

All the steps necessary for the sale are specified on the Website in accordance with the provisions of Article 1369-1 of the Civil Code.

In accordance with the provisions of Article 1369-4 of the Civil Code, the Customer has the possibility, before definitively validating his order, to check the details of his order and its total price and to correct any errors, before confirming it to express his acceptance.

The Customer must ensure the accuracy and completeness of the data he provides. In the event of an error in the recipient's contact details, MAISON BOINET cannot be held responsible for the impossibility of delivering Products and all costs incurred for reshipping will be borne by the Customer.

The Products are expressly limited to those specified in the Order.

Validation of the Order constitutes confirmation of the Customer's acceptance of the General Conditions of Sale, the Products purchased, their price and the associated costs.

An email is automatically sent to the customer to confirm the order. Invoices are available in the "My Account" section of the Website.

The Order will only be considered final after MAISON BOINET has sent the Customer confirmation of acceptance of the Order by email and after the Customer has received payment in full.

Once confirmed and accepted by MAISON BOINET, under the conditions described above, the Order cannot be modified or cancelled, except for the possible exercise of the right of withdrawal.

MAISON BOINET reserves the right to refuse any Order from a Customer with whom a dispute exists or arises during the processing of an Order, in particular a payment dispute.

ARTICLE 4 – Prices

Product prices are indicated on the Site in Euros.

All prices displayed are calculated and include the value-added tax (VAT) applicable in France or that applicable in the country of delivery located in the European Union. Any change in the legal VAT rate will be automatically reflected in the price of the products presented on the site, on the date stipulated by the implementing decree. However, prices cannot be modified once the Customer's order has been placed.

Prices do not include delivery charges. Delivery charges are indicated before final order confirmation.

In the event of an order to a country outside the European Union, the price will be calculated excluding taxes automatically on the invoice. Any order placed on the Site and delivered outside mainland France may be subject to customs duties and possible taxes which are imposed when the package reaches its destination, the Customer being the importer of the product concerned.

These duties and taxes, related to the delivery of the product, are the responsibility of the Customer. MAISON BOINET is not required to verify and inform the Customer of applicable customs duties and taxes. To find out about them, it is the Customer's responsibility to inquire with the competent authorities in their country.

MAISON BOINET reserves the right to modify its prices at any time but the Products will be invoiced on the basis of the rates in effect at the time of registration and payment of the Order, subject to availability.

By way of derogation from the provisions of Article 1223 of the Civil Code, prices are not reducible.

ARTICLE 5 - Payment conditions

Prices are payable in cash on the day of the order.

The Customer can pay for their order online by credit card (belonging to the following networks: Carte Bleue, Visa, Mastercard, American Express and Apple Pay).

MAISON BOINET uses the secure Shopify Payment service. The integrity of data exchanged between the Buyer and the secure Shopify Payment platform is protected against hacking attempts. Confidential data is transmitted directly and encrypted to the Shopify Payment server, without ever passing through MAISON BOINET's servers.

Shopify Payment uses the SSL (Secure Socket Layer) encrypted exchange protocol and provides all the necessary assurances for internet transactions.

The order validated by the Customer will only be considered accepted after actual collection of the amounts due to MAISON BOINET. In the event of refusal of bank acceptance, MAISON BOINET reserves the right to cancel the current order placed by the Customer.

In the event of late payment, penalties calculated on the basis of a rate equal to 3 times the legal interest rate for the current year will be applied to the amount including tax of the Invoice.

These penalties will be automatic and automatically acquired by MAISON BOINET, without formalities or prior notice and without prejudice to any other action that it would be entitled to take against the Client.

In addition, MAISON BOINET may apply late payment penalties under the conditions of Article L. 111-8 of the Code of Civil Enforcement Procedures.

No discount will be applied by MAISON BOINET for cash payment and/or within a period shorter than that shown in these General Conditions or on the Invoice.

The Products ordered remain the property of MAISON BOINET until full payment of the Price.

ARTICLE 6 - Deliveries | In-store pickup

6.1. Products purchased on the Website can only be delivered to mainland France, including the island of Corsica (excluding Guadeloupe, Martinique, Guyana, Réunion, Mayotte, New Caledonia and the French Southern and Antarctic Territories).

It is not possible to place an order for any delivery address located outside this Delivery Zone.

For reasons, particularly security reasons, MAISON BOINET will not process any order for which a poste restante or PO box is provided.

Deliveries to forwarding companies are excluded.

The Products are shipped to the delivery address indicated during the order process or to the relay point selected after order confirmation.

In the event of an error in the wording of the recipient's contact details, MAISON BOINET cannot be held responsible for the impossibility of delivering Products and all costs incurred for reshipping will be borne by the Customer.

Products purchased based on location may also be collected in store.

6.2. The applicable Delivery costs are those mentioned on the Site at the time of validation of the Order.

6.3. Delivery or in-store collection times depend on the delivery method chosen by the customer and/or their place of residence.

They are indicated at the time of order validation.

However, the aforementioned deadlines are provided for information purposes only and MAISON BOINET cannot be held liable to the Client.

If the Products ordered have not been supplied within 7 days after the indicative date defined above, for any reason other than force majeure or the actions of the Customer, the sale may be cancelled at the written request of the Customer under the conditions provided for in Article L. 216-6 of the Consumer Code:

“I.-In the event of a failure by the professional to fulfill his obligation to deliver the goods or supply the Product under the conditions provided for in Article L. 216-1, the consumer may:

1° Notify the professional of the suspension of payment of all or part of the price until the professional performs, under the conditions of articles 1219 and 1220 of the civil code;

2° Terminate the contract if, after having formally notified the professional to carry out the delivery or provide the Product within a reasonable additional period, the latter has not performed within this period.

The contract is considered terminated upon receipt by the professional of the letter or document informing him of this termination, unless the professional has performed in the meantime.

II.-The consumer may, however, immediately terminate the contract:

1° When the professional refuses to deliver the goods or to supply the Product or when it is clear that he will not deliver the goods or will not supply the Product;

2° When the professional does not fulfill his obligation to deliver the goods or supply the Product on the date or at the expiry of the period provided for in Article L. 216-1 and this date or period constitutes for the consumer an essential condition of the contract. This essential condition results from the circumstances surrounding the conclusion of the contract or from an express request from the consumer before the conclusion of the contract.

The provisions of this article are without prejudice to the award of damages.

The sums paid by the Client will then be returned to him no later than fourteen days following the date of termination of the contract, excluding any compensation or withholding.

6.4. When MAISON BOINET is responsible for the delivery of the Product, the risk of loss or deterioration of the Product is transferred to the Customer at the time of Delivery.

However, the risk is transferred to the Customer upon delivery of the Product to the carrier when the latter is responsible for transport by the Customer and not by MAISON BOINET.

Delivery means the transfer to the Customer of physical possession of the Products.

It is the Customer's responsibility to make any reservations and complaints he deems necessary, or even to refuse the package, when the package is clearly damaged upon Delivery. Said reservations and complaints must be sent to the carrier by registered letter with acknowledgement of receipt within three working days, excluding public holidays, following the date of Delivery of the Goods. The Customer must also send a copy of this letter to the Seller. Failure to make a complaint within the aforementioned period extinguishes any action against the carrier in accordance with Article L. 133-3 of the French Commercial Code.

In the event that such information has not been included on the delivery slip presented to the Customer by the carrier, no claim relating to the condition of the package(s) may be accepted retrospectively by MAISON BOINET.

In the absence of reservations or complaints expressly made by the Customer upon receipt of the Products, these will be deemed to comply with the Order, in quantity and quality.

6.5. The Client may not require MAISON BOINET to perform its obligations in kind, nor to perform them or have them performed at its own expense, nor to suspend its own obligations, without any prior court decision.

ARTICLE 7 - Guarantees

The Products offered on the Site benefit automatically and without additional payment, in accordance with legal provisions, subject to the legal guarantee of conformity (articles L. 217-3 et seq. of the Consumer Code) and the guarantee of hidden defects (articles 1641 et seq. of the Civil Code), and possibly a commercial guarantee in addition to the legal guarantees.

7.1. Legal guarantee of conformity

It is recalled that the legal guarantee of conformity applies to Products which are apparently defective, damaged or damaged or do not correspond to the order or immediate purchase by the Customer.

Under the legal guarantee of conformity, the Customer has a period of two years from delivery of the goods to take action. They can choose between repair or replacement of the goods, subject to the cost conditions provided for in Article L. 217-9 of the Consumer Code. They are exempt from providing proof of the existence of the lack of conformity of the goods during the two years.

In the absence of an exchange possible and if the Customer does not wish to have a credit note, the refund will be made by credit to the Customer's bank account, at the latest within fourteen days following receipt of the returned products.

The legal guarantee of conformity applies independently of any commercial guarantee that may have been granted.

Article L. 217-3 of the Consumer Code: “The seller delivers goods that conform to the contract and to the criteria set out in Article L. 217-5. He is liable for any lack of conformity existing at the time of delivery of the goods within the meaning of Article L. 216-1, which appear within two years of delivery. (…)
The seller is also liable, during the same time limits, for defects in conformity resulting from the packaging, the assembly instructions, or the installation when this has been made his responsibility by the contract or has been carried out under his responsibility, or when the incorrect installation, carried out by the consumer as provided for in the contract, is due to gaps or errors in the installation instructions provided by the seller.
This warranty period applies without prejudice to Articles 2224 et seq. of the Civil Code. The starting point for the limitation period for the consumer's action is the day on which the latter becomes aware of the lack of conformity.

Article L. 217-4 of the Consumer Code: “The good is in conformity with the contract if it meets, in particular, where applicable, the following criteria:
1° It corresponds to the description, type, quantity and quality, in particular with regard to functionality, compatibility, interoperability, or any other characteristic provided for in the contract;
2° It is suitable for any special use sought by the consumer, brought to the attention of the seller at the latest at the time of conclusion of the contract and which the latter has accepted;
3° It is delivered with all accessories and installation instructions, to be provided in accordance with the contract;
4° It is updated in accordance with the contract”

Article L 217-5 of the Consumer Code: “I.-In addition to the criteria of conformity to the contract, the good is compliant if it meets the following criteria:
1° It is suitable for the use normally expected of a good of the same type, taking into account, where appropriate, any provisions of European Union law and national law as well as all technical standards or, in the absence of such technical standards, specific codes of conduct applicable to the sector concerned;
2° Where applicable, it has the qualities that the seller presented to the consumer in the form of a sample or model, before the conclusion of the contract;
3° Where applicable, the digital elements it contains are provided according to the most recent version available at the time of conclusion of the contract, unless the parties agree otherwise;
4° Where applicable, it is delivered with all accessories, including packaging, and installation instructions that the consumer can legitimately expect;
5° Where applicable, it is provided with the updates that the consumer can legitimately expect, in accordance with the provisions of Article L. 217-19;
6° It corresponds to the quantity, quality and other characteristics, including in terms of durability, functionality, compatibility and safety, that the consumer can legitimately expect for goods of the same type, having regard to the nature of the goods as well as to the public statements made by the seller, by any person upstream in the chain of transactions, or by a person acting on their behalf, including in advertising or on labeling.
II.-However, the seller is not bound by any public declarations mentioned in the preceding paragraph if he demonstrates:
1° That he did not know them and was not legitimately able to know them;
2° That at the time of the conclusion of the contract, the public declarations had been rectified under conditions comparable to the initial declarations; or
3° That the public statements could not have had any influence on the purchasing decision.
III.-The consumer may not contest conformity by invoking a defect concerning one or more particular characteristics of the good, of which he has been specifically informed that they deviate from the conformity criteria set out in this article, a deviation to which he has expressly and separately consented when concluding the contract.

Article L 217-7 of the Consumer Code: “Lack of conformity which appears within twenty-four months of delivery of the goods, including goods containing digital elements, are, unless proven otherwise, presumed to exist at the time of delivery, unless this presumption is incompatible with the nature of the goods or the defect claimed.
For used goods, this period is set at twelve months.
Where the contract for the sale of a good containing digital elements provides for the continuous supply of digital content or a digital service, any defects of conformity which appear are presumed to exist at the time of delivery of the good:
1° For a period of two years from the delivery of the goods, when the contract provides for this supply for a period of less than or equal to two years or when the contract does not determine the duration of supply;
2° During the period during which the digital content or digital service is provided under the contract, when the contract provides for this provision for a period exceeding two years”.
Article L 217-8 of the Consumer Code: “In the event of a lack of conformity, the consumer has the right to have the goods brought into conformity by repair or replacement or, failing that, to a reduction in the price or termination of the contract, under the conditions set out in this subsection.

The consumer also has the right to suspend payment of all or part of the price or the delivery of the benefit provided for in the contract until the seller has fulfilled the obligations incumbent upon him under this chapter, under the conditions of Articles 1219 and 1220 of the Civil Code.
The provisions of this chapter are without prejudice to the allocation of damages.
Article L 217-9 of the Consumer Code: “The consumer is entitled to demand that the goods comply with the criteria set out in subsection 1 of this section.
The consumer requests that the seller bring the goods into conformity, choosing between repair and replacement. To this end, the consumer makes the goods available to the seller.
Article L 217-10 of the Consumer Code: “The goods are brought into conformity within a reasonable period of time which may not exceed thirty days following the consumer's request and without major inconvenience for him, taking into account the nature of the goods and the use sought by the consumer.
The repair or replacement of the non-conforming good includes, where applicable, the removal and recovery of this good and the installation of the repaired good or the replacement good by the seller.
A decree specifies the terms for bringing the property into compliance.
Article L 217-11 of the Consumer Code: “The conformity of the goods takes place at no cost to the consumer.
The consumer is not required to pay for the normal use he made of the replaced good during the period prior to its replacement.
Article L 217-12 of the Consumer Code: “The seller may not proceed according to the choice made by the consumer if the requested compliance is impossible or entails disproportionate costs, in particular with regard to:
1° Of the value that the property would have in the absence of a lack of conformity;
2° The significance of the lack of conformity; and
3° The possible possibility of opting for the other choice without major inconvenience for the consumer.
The seller may refuse to bring the goods into conformity if this is impossible or entails disproportionate costs, particularly with regard to 1° and 2°.
When these conditions are not met, the consumer may, after formal notice, pursue specific enforcement of the solution initially requested, in accordance with Articles 1221 et seq. of the Civil Code.
Any refusal by the seller to proceed according to the consumer's choice or to bring the goods into conformity must be justified in writing or on a durable medium.
Article L 217-13 of the Consumer Code: “Any good repaired under the legal guarantee of conformity benefits from a six-month extension of this guarantee.
If the consumer chooses to have the repair carried out but this is not carried out by the seller, compliance by replacing the goods starts a new period of legal guarantee of conformity attached to the replaced goods for the benefit of the consumer. This provision applies from the day the replacement goods are delivered to the consumer.
Article L 217-14 of the Consumer Code: “The consumer has the right to a reduction in the price of the goods or to the termination of the contract in the following cases:
1° When the professional refuses any compliance;
2° When compliance occurs after a period of thirty days following the consumer's request or if it causes him major inconvenience;
3° If the consumer definitively bears the costs of recovery or removal of the non-compliant good, or if he bears the installation of the repaired or replacement good or the costs relating thereto;
4° When the non-conformity of the goods persists despite the seller's unsuccessful attempt to bring them into conformity.
The consumer is also entitled to a reduction in the price of the good or to the termination of the contract when the lack of conformity is so serious that it justifies an immediate reduction in the price or termination of the contract. The consumer is then not required to request the repair or replacement of the good beforehand.
The consumer is not entitled to cancel the sale if the lack of conformity is minor, which is the seller's responsibility to demonstrate. This paragraph does not apply to contracts in which the consumer does not pay a price.
Article L 217-15 of the Consumer Code: “In the cases provided for in Article L. 217-14, the consumer informs the seller of his decision to obtain a reduction in the price of the goods.
The reduction in price is proportional to the difference between the value of the goods delivered and the value of these goods in the absence of the lack of conformity.
Article L 217-16 of the Consumer Code: “In the cases provided for in Article L. 217-14, the consumer informs the seller of his decision to terminate the contract. He returns the goods to the seller at the latter’s expense. The seller reimburses the consumer for the price paid and returns any other benefit received under the contract.
If the lack of conformity only concerns certain goods delivered under the sales contract, the consumer has the right to terminate the contract for all goods, even those not covered by this chapter, if he cannot reasonably be expected to agree to keep only the goods which conform.
For contracts referred to in II of Article L. 217-1, providing for the sale of goods and, incidentally, the provision of services not covered by this chapter, the consumer has the right to terminate the entire contract. Furthermore, in the case of a bundled offer within the meaning of Article L. 224-42-2, the consumer has the right to terminate all contracts relating thereto.
The respective obligations of the parties to the contract, mentioned in Article L. 224-25-22 and relating to the consequences of the resolution for digital content and digital services, are applicable to the resolution of the contract of sale of a good containing digital elements.
Article L 217-17 of the Consumer Code: “Reimbursement to the consumer of the sums owed by the seller under this subsection is made upon receipt of the goods or proof of their return by the consumer and at the latest within the following fourteen days.
The seller shall reimburse these sums using the same means of payment as that used by the consumer when concluding the contract, unless expressly agreed otherwise by the latter and in any event without additional costs.
7.2. The Customer also benefits from the legal guarantee against hidden defects arising from a material, design or manufacturing defect affecting the Products and making them unfit for use.

Under the warranty against hidden defects, the Customer has a period of two years to act. The Customer may decide to implement the warranty against hidden defects Product in accordance with Article 1641 of the Civil Code; in this case, he can choose between the resolution of the sale or a reduction of the sale price in accordance with 1644 of the Civil Code.

Article 1641 of the Civil Code: "The seller is bound by the guarantee for hidden defects in the thing sold which make it unfit for the use for which it is intended, or which reduce this use so much that the buyer would not have acquired it, or would have paid a lower price for it, if he had known of them."

Article 1648 of the Civil Code: "The action resulting from latent defects must be brought by the purchaser within two years of the discovery of the defect. In the case provided for in Article 1642-1, the action must be brought, under penalty of foreclosure, within one year following the date on which the seller can be discharged from apparent defects or lack of conformity."

7.3. Certain Products sold on the Site benefit from a commercial guarantee which is added to the legal guarantees referred to above.

7.4. The Customer will implement these guarantees by informing MAISON BOINET by e-mail to customer service at the following address: eboutique@maisonboinet.fr or by telephone: +33 (0)2 47 298 66.0

In any case, MAISON BOINET cannot be held responsible for defects resulting from improper use of the product by the Buyer, normal wear and tear of the product, lack of maintenance or alteration of the product by the Buyer.

MAISON BOINET's liability may only be incurred in the event of fault or negligence proven by the Client and is strictly limited to direct damages.

In any event, the MAISON BOINET Guarantee cannot exceed a sum equal to the sums paid or payable at the time of the Order, whatever the cause or form of the action concerned.

MAISON BOINET cannot be held responsible for any damage, loss or alteration of data, loss of profit, turnover or any other indirect, consequential or non-consequential damage of any kind caused to visitors due to a malfunction of the MAISON BOINET website, whatever the cause.

MAISON BOINET shall not be held liable for the total or partial non-performance of the contract concluded with the Customer, in the event of force majeure, the occurrence of an event attributable to the Customer or any unforeseeable and insurmountable event. MAISON BOINET shall not be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a breakage of the Product, an external intrusion or the presence of computer viruses.

ARTICLE 8 – Right of withdrawal

In accordance with Article L. 221-18 of the Consumer Code, the Customer has a period of fourteen (14) days from receipt of the Order to exercise his right of withdrawal, without having to provide a reason for his decision.

The exercise of the right of withdrawal can be carried out by using and sending the attached withdrawal form template, by email to eboutique@maisonboinet.fr in which case an acknowledgment of receipt on a durable medium will be immediately communicated, or possibly by post, to the following address: 29, rue Velpeau 37110 CHATEAU-RENAULT.

Return costs are the responsibility of the customer, who is free to choose the shipping method.

Returns are at the Customer's own risk. It is the customer's responsibility to retain proof of return.

If the aforementioned deadlines are not respected, MAISON BOINET will not be able to reimburse the Customer.

The Product must be returned in its original packaging, in its original condition, new, unworn, unwashed. The product cannot be returned if the label has been removed.

The right of withdrawal cannot be exercised for goods made according to the Customer's specifications or clearly personalized.

If the Customer fails to comply with these General Conditions of Sale, MAISON BOINET will not be able to refund the Products concerned.

Subject to the correct receipt of the returned Products, refunds will be made within fourteen (14) working days following receipt by MAISON BOINET of the returned items by the same means of payment as that used by the Customer or, at the option, in the form of a credit note.

On the other hand, and in accordance with article L. 221-28 of the Consumer Code, your right of withdrawal cannot be exercised for Personalized Products.

ARTICLE 9 – Intellectual property

All elements (including but not limited to: brands, logos, texts, illustrations, graphic charter, images, photographs, films, product models, etc.) reproduced or represented on the Site are the exclusive property of MAISON BOINET.

Any reproduction, imitation, use, including partial use, of these elements by any third party not expressly authorized is strictly prohibited and may give rise to prosecution, in particular on the basis of the provisions of the Intellectual Property Code.

ARTICLE 10 – Final provisions

10.1. Each party expressly declares that it waives the right to rely on the provisions of Article 1195 of the Civil Code and the regime of unforeseen circumstances provided for therein, undertaking to faithfully perform the obligations imposed on it even if the contractual balance is upset by circumstances which were unforeseeable at the time of the conclusion of the Contract and even if their performance proves excessively onerous and to bear all the economic and financial consequences thereof.

10.2. These General Conditions and the operations resulting from them are governed by French law.

They are written in French. In the event that they are translated into one or more languages, only the French text will be authoritative in the event of a dispute.

10.3. This contract being concluded intuitu personae, the Client may not assign or transfer it in any manner, for any reason and to any person whatsoever.

This contract will remain valid in the event of a change in the legal form of MAISON BOINET, transformation, split, partial contribution of assets, or merger with another company.

MAISON BOINET may, for reasons of internal reorganization, transfer this contract to one of its subsidiaries, which the Client accepts.

MAISON BOINET may also subcontract all or part of the production of the Products covered by this contract.

10.4. As an agreement of proof within the meaning of Article 1368 of the Civil Code, MAISON BOINET will have the possibility of having any document regularized by the Client, by means of an electronic signature process, the reliability of which and its equivalence to the handwritten signature are acknowledged by the Client (Article 25.1 of Regulation (EU) No. 910/2014 of the European Parliament and of the Council of July 23, 2014; Article 1367 of the Civil Code).

The electronically signed document will have the same probative force as a written document on paper (Article 1366 of the Civil Code).

10.5. Pursuant to Article 1368 of the Civil Code, it is expressly agreed that the data stored electronically in the MAISON BOINET computer system has probative force and will be considered admissible, valid and enforceable between the parties.

10.6. In accordance with the provisions of Article L. 612-1 et seq. of the Consumer Code, the Customer may, in the event of a dispute, have recourse free of charge to the following Consumer Mediator:

 European Commission dispute resolution platform available at: https://ec.europa.eu/consumers/odr/

10.7. The possible cancellation of one or more clauses of this document by a court decision by mutual agreement between the parties shall not affect its other provisions which shall continue to produce their full and entire effect provided that the general economy of the agreement can be safeguarded.

In the event that the execution of one or more of the clauses of this agreement is made impossible due to its cancellation, the parties will attempt to come together to establish a new clause whose spirit and letter will be as close as possible to the old clause, the other stipulations of the agreement remaining in force.

Failing this, or if the general economy of the agreement proves to be fundamentally disrupted, the parties may, by mutual agreement, formalize in writing, noting the cancellation of this agreement in its entirety.

***

WITHDRAWAL SLIP
(Annex to Article R. 221-1 of the Consumer Code)

This form must be completed and returned only if the Customer wishes to withdraw from the Order placed on the Website “https://www.maisonboinet.fr”, except for exclusions or limits to the exercise of the right of withdrawal according to the applicable General Conditions.

Right of withdrawal

The right to withdraw authorizes a Customer to withdraw from his Order, without giving any reason within fourteen days of receipt of said Order.

To meet the withdrawal deadline, it is sufficient to send the communication concerning the exercise of the right of withdrawal before the withdrawal period expires.

If this period normally expires on a Saturday, Sunday or a public holiday or non-working day, it is extended until the next working day.

This detachable withdrawal form may be used, but is not obligatory.

This can be sent electronically to eboutique@maison-boinet.fr
in which case an acknowledgment of receipt on a durable medium will be communicated immediately, or by post to the following address: MAISON BOINET – 29 Rue Velpeau 37110 CHATEAU-RENAULT

Effects of withdrawal

In the event of withdrawal and at no cost to the Customer, all payments received will be refunded, including delivery costs, by the same means of payment used when placing the Order, unless otherwise instructed.
_________________________________________________________________________

To the attention of: MAISON BOINET – 29 Rue Velpeau 37110 CHATEAU-RENAULT

I/we (*) hereby notify you (*) of my/our (*) withdrawal from the contract for the sale of the goods (*)/for the provision of services (*) below:

Ordered on (*)/received on (*):
Name of consumer(s):
Address of the consumer(s):
Date :
Signature of the consumer(s) (only if this form is notified on paper):

(*) Delete as appropriate.