What is your policy for returns and exchanges?

To minimize our environmental footprint, please carefully select your belt using our size guide. As our belts are custom-made, returns are limited.

If you are not satisfied with your purchase, you have 15 days from the date you receive your order to request a return through your Maison Boinet account online. Products must not have been worn or personalized with an engraving.

US
To make your return as easy as possible, we will issue a prepaid shipping label for you to use. A $40 handling and return fee will be deducted from your total refund. You have 15 days from the date of delivery to return your order for a full refund.

Please note that exchanges are not available for orders shipped to the United States. If you require a different size or model, please return your original item for a refund and place a new order.

FRANCE and EUROPEAN UNION
Returns are free for all exchange or store credit requests. For refund requests, a return fee of €10 will be deducted from the refunded amount. We process refunds within a maximum of 10 days after receiving your return, directly to the original payment method used for the order. For exchanges, the reshipment costs are those applied on the website.