How can I return a product?

- Log in to your Maison Boinet customer area
- In the “My Orders” section, click on “Return Request”.
- Select the item(s) you wish to return and indicate you want a refund.

To make your return as easy as possible, we will issue a prepaid shipping label for you to use. A $40 handling and return fee will be deducted from your total refund. You have 15 days from the date of delivery to return your order for a full refund.

Please note that exchanges are not available for orders shipped to the United States. If you require a different size or model, please return your original item for a refund and place a new order.

When returning the item, please place the item(s) in their original packaging, along with all accessories and documents provided, as well as the delivery note. We recommend that you take all necessary precautions to ensure its protection. Any item that is not returned, returned incomplete, damaged, deteriorated, soiled, or in any other condition that would reasonably suggest that it has been used or worn will not be eligible for a refund.

All personalized items cannot be exchanged.